Last Updated: August 16, 2025
1. Information We Collect
At PolyGreenhouse ("we," "our," or "us"), we collect information you provide directly to us, such as when you:
- Fill out contact forms or request quotes
- Subscribe to our newsletter
- Contact us via phone, email, or chat
- Create an account on our website
- Make a purchase or inquiry
2. Types of Information Collected
Personal Information:
- Name and contact information (email, phone number)
- Company name and business information
- Mailing address and shipping address
- Project details and specifications
- Payment information (processed securely by third-party providers)
Automatically Collected Information:
- IP address and browser information
- Website usage data and analytics
- Cookies and similar tracking technologies
- Device information and preferences
3. How We Use Your Information
We use your information to:
- Provide product information and quotes
- Process orders and manage customer relationships
- Send important updates about your orders
- Improve our website and services
- Send marketing communications (with your consent)
- Comply with legal obligations
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist in our operations
- With shipping companies for order fulfillment
- When required by law or legal process
- To protect our rights and safety
- With your explicit consent
5. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- SSL encryption for data transmission
- Secure servers and databases
- Regular security audits and updates
- Limited access to personal information
- Employee training on data protection
6. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
- Improve website functionality and user experience
You can control cookies through your browser settings, though some website features may not function properly if cookies are disabled.
7. Your Rights and Choices
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Object to certain uses of your information
- Request data portability
8. International Data Transfers
As we are based in China and serve customers worldwide, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.
9. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary based on the type of information and applicable legal requirements.
10. Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
11. Third-Party Links
Our website may contain links to third-party websites. This privacy policy does not apply to those websites. We encourage you to review the privacy policies of any third-party websites you visit.
12. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:
- Email: joyce@goodlife.com.cn
- Phone: +86 13420298302
- Address: No.8, Yifu Road, Nantou Town, Zhongshan City, Guangdong Province, China
- Business Hours: Monday - Saturday, 9:00 AM - 6:00 PM (China Time)
We are committed to protecting your privacy and will respond to your inquiries promptly and thoroughly.